For Techs, by a Tech
Do everything and keep the momentum. From the first complaint to the finished fix, Tech Ops tracks the work, the site, and the parts in one app so your techs stay moving instead of hunting through five others.
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What it is
Get a ticket. See the site. Grab the part. Close it out. Tech Ops is built around the way real work actually flows, so a complaint turns into a fix without stopping to figure out which app to open or which calendar to update.
It fits two kinds of teams. Integrators and maintenance crews who show up, find the issue, and correct it. And companies that just want to track their own gear, like an IT team keeping tabs on the devices across a school, a factory, or a handful of offices. Same app, same idea: know what you have, know its status, and fix what breaks.
Everything lives in one place. Tickets, projects, estimates and invoices, the site directory, virtual walkthroughs, inventory, scheduling, a live site-status map, and team chat, with the right view for each person so nobody wades through screens they do not need. It runs in any browser today and is rolling out on Android and iOS, the same data on whatever device is closest to the job.
Highlights
A few of the things Tech Ops does. The Features page has the full list.
Log the complaint, assign it, set the priority, close it out. Attachments, comments, and SLA tracking come standard, so the whole story of a fix stays in one place.
Break a big job into a project tree with objectives, then watch budget, inventory, and time roll up on their own. Link tickets to projects and knock down the work without leaving the app.
Build an estimate, keep the revision history, and let the client approve and sign online. Turn approved work into an invoice, and the budget fills itself in from the numbers.
Map every site device by device. Stamp gear onto the floorplan, drill from building to floor to zone to asset, wire a whole door kit into a panel in one move, and export a clean PDF for the client.
Track parts, containers, and assemblies. Browse a catalog stocked with real hardware, add parts to a job, and scan them in from the field.
Every site is a pin, colored by ticket, event, and health. An urgent feed keeps the ones that need attention from slipping off the radar.
Built-in AI drafts tickets, sums up walkthroughs, and points you at what needs attention next, right inside the flow. It even keeps working when you are off the grid.
Put recurring inspections, PMs, and compliance deadlines on one shared calendar, with lead-time reminders and one tap to turn a due date into a work order.
A quick look
Clean, role-aware UI on every surface. Here's the app in action.
In the field
My techs stopped asking me where to look. The ticket, the site map, and the parts are all right there, so they just keep working.
We used to run four apps and two calendars to close one job. Now it is one. The walkthrough alone paid for it.
Finally something built by someone who has actually pulled cable. It gets out of the way and lets us fix things.
About
I am Eric, a field tech veteran, and I got tired of not having one app that just lets me get the problem fixed. I spent too much of the day figuring out which app to check, which of five calendars to update, and digging through notes to remember who I needed to talk to. Then I would lose an hour to phone tag while I was trying to actually get work done.
So I built Tech Ops for technicians first. The front-line people who show up, find the issue, and make the company money by fixing it. Everything a tech needs to close a job lives in one place, and the whole app is built to keep the momentum going from A to Z.
For Techs, by a Tech.